All of my work is handcrafted, and many pieces are made to order. Because of this, each piece is unique and may differ slightly from the image. Differences in patterns are also to be expected with striated stones like agate, paua shell, and tiger’s eye as well as variegated stained glass and fabric. Also, some pieces are too small to be tagged “Cagibi.” They are, however, always marked .925.
SHIPPING AND HANDLING
Orders are shipped within 5 business days. Rush service is usually possible if you contact me before placing an order. In the extremely rare situation that an order will be delayed, you will be notified immediately and given the option of a refund. All orders are shipped via First Class US Postal Service with insurance and are tracked. If you would like me to send you the tracking number for your package, please enter your e-mail address when you checkout. All jewelry comes in a silver recycled paper gift box.
Rates for shipping within the United States are $5 for the first item and $2 for each additional item.
Please contact me if you require international shipping before purchasing anything.
REPAIR AND RETURN POLICIES
For any item which needs repair, you may return it within 90 days for free repair or replacement. After 90 days, I will repair the item free of charge, but the buyer is responsible for shipping and handling. If you are not satisfied with your purchase for any reason, contact me for instructions on how to return it. Returns are accepted from the original purchaser within 10 days of the date that the USPS delivered it to you for a full refund (less shipping and handling costs) or exchange. Each returned item must be returned in its original box, in the same condition as it was sent to you, and with a copy of the receipt.
Your payments are secure with the Paypal shopping cart. PayPal is the preferred method of payment, but you do not need a PayPal account to shop on Cagibi’s website. PayPal also accepts major credit cards. In using PayPal, your credit information is never sent to me. The only information of yours that I receive from PayPal is your name and mailing address. You also have the option of giving me your e-mail address when you checkout in order to receive the USPS tracking number for your package. Cagibi will never share your personal information with a third party.
I respond to email and phone messages within 48 hours, often sooner.